Service Request

Please enable JavaScript in your browser to complete this form.

Your Details

Fields marked with * are mandatory.

Name

First

Last

Business Name

Opening Hours

Phone/Mobile

Email

Address (where unit is located)

Address Line 1

City

State / Province / Region

Postal Code

Product Details

Model

(If Known)

Serial Number

Date of Purchase

Invoice Number

Nature of Fault

Supporting Image

Click or drag a file to this area to upload.

Is this claim part of the additional 2 year parts warranty?

Yes

I confirm that the unit is fully defrosted (Freezers only).

Yes

I confirm that all filters have been cleaned.

Yes

I agree to pay the $249 + GST call out fee if the job is not warranty related.

Yes, I agree.

I agree to be responsible for the costs incurred if the service is not covered under warranty per technician report and our terms and conditions.
This fee is payable directly to the service technician at time of attendance.
For gas items or dishwashers/glass washers, please upload a copy of your licensed plumber’s installation notice or notify us of the plumber’s name, installation date, invoice / certificate number.