Service Request Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Your DetailsFields marked with * are mandatory.Name *FirstLastBusiness NameOpening HoursPhone/Mobile *Email *Address (where unit is located) *Address Line 1CityState / Province / RegionPostal CodeProduct DetailsModel *(If Known)Serial Number *Date of Purchase *Invoice Number *Nature of Fault *Supporting Image Click or drag a file to this area to upload. Is this claim part of the additional 2 year parts warranty?YesExtra Warranty Form Reference *I confirm that the unit is fully defrosted (Freezers only).YesI confirm that all filters have been cleaned. *YesI agree to pay the $249 + GST call out fee if the job is not warranty related. *Yes, I agree.I agree to be responsible for the costs incurred if the service is not covered under warranty per technician report and our terms and conditions.This fee is payable directly to the service technician at time of attendance.For gas items or dishwashers/glass washers, please upload a copy of your licensed plumber’s installation notice or notify us of the plumber’s name, installation date, invoice / certificate number.Submit Request